Wednesday, June 7, 2017

When Your Stuff Spies on You

What do a doll, a popular set of headphones, and a sex toy have in common? All three items allegedly spied on consumers, creating legal trouble for their manufacturers.

In the case of We-Vibe, which sells remote-control vibrators, the company agreed to pay $3.75 million in March to settle a class-action suit alleging that it used its app to secretly collect information about how customers used its products. The audio company Bose, meanwhile, is being sued for surreptitiously compiling data—including users’ music-listening histories—from headphones.

For consumers, such incidents can be unnerving. Almost any Internet-connected device—not just phones and computers—can collect data. It’s one thing to know that Google is tracking your queries, but quite another to know that mundane personal possessions may be surveilling you too.

So what’s driving the spate of spying? more